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POS Account Manager (West Yorkshire)

Price: contact | UK, england, West Yorkshire,
Ad ID: 2732751
Posted on Aug 24, 2017
Expire: Nov 22, 2017
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Posted by: Unregistered user
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Address: Leeds, West Yorkshire

Xerox Corporation is an $11 billion technology leader that innovates the way the world communicates, connects and works
Our expertise is more important than ever as customers of all sizes look to improve productivity, maximise profitability and increase satisfaction
We do this for small and mid-size businesses, large enterprises, governments, graphic communications providers, and for our partners who serve them.

We understand what's at the heart of work - and all of the forms it can take
We embrace the increasingly complex world of paper and digital
Office and mobile
Personal and social
Every day across the globe - in more than 160 countries - our technology, software and people successfully navigate those intersections
We automate, personalise, package, analyse and secure information to keep our customers moving at an accelerated pace.

The Role

We are looking for an Account Manager who will act as a central point of contact for all client communication services requests
We are looking for someone who will develop a comprehensive understanding of the clients business and will implement strategies to improve the Xerox offering
The role will deliver a true communication services advisory role to the client, providing collaborative advice on all aspects of POS print production and any other applicable communication channels, and ensuring the off-site production teams are provided with comprehensive briefs and job instructions
They will develop relationships at both tactical, management and strategic levels and will oversee operational direction in order to deliver operational excellence

As an Account Manager your main responsibilities will be:
* Provide unique, creative, innovative, and value-added solutions through applicable communications channels
* To understand the client business environment and drivers, developing strong relationships with key team members in client organisation
* To assist the client in formulating effective briefs
* To ensure that Xerox delivers a service in line with our client business objectives
* Ensure that all aspects of the SLA are achieved, and the appropriate MI is delivered in line with these.
* To manage clients proactively and professionally, aiming to exceed their expectations wherever possible.
* To effectively communicate client needs and business opportunities with the operational teams and actively participate in the process of developing practical solutions and devising strategies to best deliver on viable business opportunities.
* To continuously review operating models to ensure that they continue to meet the client business needs
* To ensure that continuous improvement through the use of best practice is a way of life

Minimum Requirements:
* Communications print services industry/Account management experience, which must be gained from a full-service Agency background in Point of Sale production and Campaign Management
* Excellent client facing and customer service skills, experience in a customer facing role and with the ability to engage at all levels
* A proven track record in managing and delivering multi-channel campaigns
* Direct Mail
* Analytics Skills (including MS Office)
* Excellent presentation skills

Preferred requirements;
* Proven ability to build relationships and proactively develop new business opportunities
* Evidence of account/client development and revenue growth (organic development)
* Commercially strong and numerate
* Experience of collaborative workflow software and MI reporting
* Ability to manage multiple tasks in a fast moving environment
* An organised individual with excellent attention to detail
* Proven ability to articulate and deliver innovative and complex solutions
* If you are interested in this role, please select the applied button and follow the steps.

* Up to & Including 5 years - 33 days including UK public holidays, rising with further service
* Company Pension
* Discount on dental insurance
* Child Care Vouchers
* Holiday Purchase Scheme
* Life Assurance Cover/Income Protection Scheme/Person Accident cover
* Option to purchase Xerox shares
* My Perks - a discount website for all employee which entitles you discounts on shopping outlets, Cinema, travel, electronics, utilities, and fashion including Apple and Dell, Vodafone.
* Lifeworks - Employee Assistance Programme
* Company Car where applicable for the role

If you meet the requirements of this position and are ready to work for a world-class market leader, apply today!

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Posted on Aug 24, 2017

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