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LUDA Leeds are seeking Bar Staff / Hosts & Hostesses / Part Time & Full Time / Immediate Start (West Yorkshire)

Price: contact | UK, england, West Yorkshire,
LUDA Leeds are seeking Bar Staff / Hosts & Hostesses / Part Time & Full Time / Immediate Start (West Yorkshire)
Ad ID: 2910820
Posted on Sep 25, 2017
Expire: Dec 24, 2017
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Posted by: Unregistered user
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Address: Leeds, West Yorkshire

Luda Leeds, your one stop shop for food and drink, slots and bingo and big prizes are looking for Luda Colleagues to join this exciting new brand! Join us on our adventure to greatness!

Are you:

• Upbeat and has a positive demeanour and smiles.
• Friendly, makes eye contact and is attentive to others.
• Down to earth, articulate, confident and doesn’t use jargon.
• Adaptable and builds rapport with different types of customers, is flexible and remains calm.
• Efficient, knows what they’re talking about, capable and customer focused.

If you have a passion for great customer service then we want to hear from you!

Do you have:

• Previous experience in gaming, leisure, catering and/or retail.
• Previous customer service experience (internal or external but must be able to demonstrate experience and how it can be applied in this business

Are you capable of:

• Delivering an exceptional experience for every customer every time they visit.
• Adapting the service offered to match the needs of different customers at different times.
• Being flexible - working across all departments to efficiently manage the customer flow.
• Engaging with customers to create a sociable, happy, friendly, relaxed and welcoming atmosphere
• Building rapport with all types of customers.
• Communicating to colleagues and customers clearly and effectively – not using jargon.
• Welcoming customers when entering the venue and thanking them as they leave.
• Dealing with customers with respect and ensuring their needs are met.
• Taking ownership for dealing with customer enquiries and complaints effectively.
• Ensuring that new customers are introduced to the venue in a simple and effective way.
• Selling with service – making recommendations to exceed customer needs.

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Posted on Sep 25, 2017

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