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Business Systems Manager (East Sussex)

Price: contact | UK, england, East Sussex,
Ad ID: 2559142
Posted on Jul 17, 2017
Expire: Oct 15, 2017
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Posted by: Unregistered user
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Address: Brighton, East Sussex

Brighton & Hove City Council is recruiting to a number of IT and digital roles
Brighton & Hove is a vibrant, digitally innovative and connected city, at the heart of its city region and at the centre of a number of local and regional initiatives with public, private and 3rd sector partners, offering opportunities to engage with a variety of stakeholders and partners and really make a difference to people who live and work here
The Council is well into a multi-year programme of organisational modernisation, including renewal of core IT platforms and infrastructure, digital innovation and many business change programmes and projects in which IT is a key partner
We are also establishing close ties with East Sussex County Council and Surrey County Council through the Orbis partnership, which provides professional and technical support services for its partner organisations
We are an ambitious and forward looking IT department with skills in a range of enterprise technologies and digital delivery practices
Working in a fast paced environment, in the heart of the City and close to the seafront, these roles offer great opportunity for gaining substantial professional and technical experience
This is an exciting opportunity to join our established ICT Schools & Traded Services Team
We are looking for a flexible, dynamic professional with impressive SIMS skills and knowledge, considerable exposure to school/education business processes and a strong commitment to Customer Service to lead a dedicated and talented team of SIMS and Customer Service professionals working with the City's schools and other customer organisations
We need a results focused manager who can influence the future direction of our support service and for whom continuous service improvement comes as second nature
You will have wide ranging and in-depth SIMS (Expert User) knowledge, either from working in a school or in a SIMS support team, coupled with excellent communication skills and a track record of achievements in a management role
You should have good all round ICT "superuser" skills and an ability to investigate and problem solve, as well as experience of developing and supporting others in using SIMS and complementary desktop systems or software
A good knowledge of the MS Windows desktop operating system, file management/data handling and MS Office/365 are also required, and any exposure to the ITIL framework and the IT support environment is an advantage
You should be able to demonstrate that you can initiate and lead projects; and, as our customer base and service portfolio develops and we start to work in partnership with neighbouring local authorities, that you can negotiate with and influence internal and external stakeholders
This is a rapidly changing support environment, so your adaptability to change, creativity and an eye for opportunities to develop the service are as important as your ability to support and develop your team and keep business as usual work on track
If you feel you are a good fit for one or more of the roles we are advertising, we want to hear from you
We do not accept CVs so please submit an application for each role you wish to be considered for
Please read the application pack carefully and ensure that your response addresses each point in the Person Specification, with examples by clicking the APPLY button
As part of Brighton & Hove City Council's ongoing commitment to redeployment, please note that this vacancy may be withdrawn at any stage of the recruitment process, without prior notice if a suitable redeployee (internal employee at risk of redundancy) is identified
Closing Date: 01/08/2017

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Posted on Jul 17, 2017

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