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Assistant Front Office Manager - Hilton Bracknell (Berkshire)

Price: contact | UK, england, Berkshire,
Assistant Front Office Manager - Hilton Bracknell (Berkshire)
Ad ID: 2652907
Posted on Aug 11, 2017
Expire: Nov 09, 2017
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Posted by: Unregistered user
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Address: Bracknell, Berkshire

An Assistant Front Office Manager assists in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out.

What will you be doing:

• Assist the Front Office Manager to oversee the entire Front Office operation to maintain high standards
• Assist the Front Office Manager to evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement
• Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities
• Assist the Front Office Manager with setting departmental objectives, work schedules, budgets, policies, and procedures
• Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork

What we are looking for:

• Previous supervisory experience in Front Office within the hotel/leisure/retail
• High level of commercial awareness and sales capabilities
• Excellent leadership, interpersonal and communication skills
• Accountable and resilient
• Commitment to delivering a high level of customer service

What we offer in return:
• Opportunities for promotion and transfer across Hilton Hotels worldwide
• Excellent succession plan and Training & Development (This could be your next step towards an Assistant Food & Beverage Manager position!)
• Discounted room rates when staying in our hotels and High Street discounts
• Competitive salary, financial incentives and Rewards & Recognition programme

To apply for this role

• We are looking to fill this job as soon as possible and aim to come back to you within the next 2 weeks
If you are successful, you will be contacted and informed about the next steps.
• In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom
Documentation will be required at interview stage

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Posted on Aug 11, 2017

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